NEW YORK (TheStreet) -- Shares of Incontact Inc. are higher by 12.13% to $11 on heavy volume in late morning trading on Friday, after the cloud-based contact center solutions provider reported a quarterly loss that was less than what analysts had forecast for the period. Incontact posted a net loss of $5.6 million, or a loss of 9 cents per share for the most recent quarter compared to the net loss of $3.9 million or a loss of 7 cents per share for the 2013 fourth quarter. On an adjusted basis the company's non-GAAP net loss was 5 cents per diluted share for the quarter. Exclusive Report: Jim Cramer's Best Stocks for 2015 Analysts were expecting Incontact to report an adjusted loss of 13 cents per share for the latest quarter. The company's consolidated revenue for the quarter was $49.4 million versus the $35.1 million reported for the same period last year. Analysts anticipated revenue of $48.10 million for the 2014 fourth quarter. Separately, TheStreet Ratings team rates INCONTACT INC as a Hold with a ratings score of C. TheStreet Ratings Team has this to say about their recommendation: "We rate INCONTACT INC (SAAS) a HOLD. The primary factors that have impacted our rating are mixed some indicating strength, some showing weaknesses, with little evidence to justify the expectation of either a positive or negative performance for this stock relative to most other stocks. The company's strengths can be seen in multiple areas, such as its robust revenue growth, largely solid financial position with reasonable debt levels by most measures and expanding profit margins. However, as a counter to these strengths, we also find weaknesses including feeble growth in the company's earnings per share, deteriorating net income and weak operating cash flow." You can view the full analysis from the report here: SAAS Ratings Report SAAS data by YCharts
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